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MBIS Technology Architecture | SAP HYBRIS
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Transform traditional CRM software for omnichannel customer engagements

Build stronger relationships with your customers by engaging them at every touch point throughout their journey. Partnering with SAP Hybris solutions gets you the latest technologies to redefine customer engagements.


  • Subscription Order Management
  • Responsive Quality Control
  • Agile Charging
  • Invoicing
  • Versatile Document Management
  • Customer Financial Management
  • Consolidated Billing


  • Dynamic Customer Profiling
  • Customer Segmentation and Campaign Management
  • Commerce Marketing
  • Loyalty Management
  • Marketing Resource Management
  • Marketing Analytics
  • Marketing Lead Management


  • B2B and B2C Commerce
  • Product Content and Catalog Management
  • Omnichannel Fulfillment
  • Creating Contextual Experiences
  • Contextual Merchandising
  • Commerce for Small and Midsize Enterprises


  • Sales Force Automation
  • Sales Performance Management
  • Retail Execution


  • Comprehensive Self-Services
  • Customer Service from Anywhere
  • Integrated On-Site Service

See how customers are succeeding with SAP

34% more online conversions with SAP Hybris Commerce

Hear how Purchasing Power enables a stress-free shopping experience and secure payments with an omnichannel commerce platform.

40 % revenue growth over 5-10 years

Royal Cup Coffee and Tea’nin basitleştirilmiş satış süreçleri ve gerçek zamanlı kanal yönetimi ile kahve satışlarını nasıl yükselttiğini inceleyin.

Offer flexibility and integration across channels


Empower employees to deliver a frictionless, consistent, omnichannel experience. Explore how you can provide the streamlined and intuitive technology and interfaces they need

Read the white paper

Get the latest news and trends from experts

Tim Clark

SAP Head of Brand Journalism

Hubris Behind the Hybris Logo

What are the traits of a memorable logo? The answer might vary, but certainly, the most iconic logos of our time share one common trait: simplicity.

Read the blog

Emily Kelly

SAP Hybris Marketing

Case for B2b Commerce Cloud

View the Total Economic Impact (TEI) study from Forrester to study the potential costs and benefits associated with implementing a digital commerce platform for B2B organizations.

Read the blog

Jamie Anderson

Senior VP, Marketing SAP Hybris

20 years of customer experience
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