Performance and Engagement with SAP SuccessFactors

Özlem Gür
HR Applications Group Manager

Enhancing Talent Management with SAP SuccessFactors

According to a recent Gallup survey, disengaged employees cost the US economy $450-550 billion every year, underscoring the importance of employee engagement in creating an effective workforce, crucial to a prosperous economy.

As businesses navigate the complexities of the competitive modern world, traditional methods of managing performance are no longer sufficient. The rise of remote work, generational diversity, digital advances, and continual skill development demand innovative HR solutions such as SAP SuccessFactors. In this blog, we will explore how SAP SuccessFactors becomes the solution to evolving challenges and significantly improves performance and employee engagement.

The Power of SAP SuccessFactors: A Solution for Modern Challenges

SAP SuccessFactors is a cloud-based HCM that integrates human resource processes across the enterprise. It revolutionizes the recruitment process, from sourcing top talent to onboarding and development, and fosters a culture of consistent employee learning and organizational success.

Performance and Engagement with SAP SuccessFactors

SuccessFactors also simplifies performance management by providing employees with clear goals and regular feedback, empowering them to take charge of their career growth.

Here are some key advantages of using SAP SuccessFactors:

  • Improved Efficiency: SAP SuccessFactors automates many HR tasks, from recruitment and onboarding to performance management, freeing up HR professionals’ time to focus on more strategic initiatives.
  • Centralized Data Management: The platform provides a single source of truth for all employee data, eliminating duplicate records and ensuring consistency, making it easier for HR to access and analyze information.
  • Enhanced Employee Experience: SAP SuccessFactors offers self-service features that empower employees to manage their data, such as updating personal information and requesting time off, improving employee satisfaction and engagement.
  • Stronger Workforce Development:  The platform provides tools for creating and delivering training programs, tracking progress, and measuring the impact of learning initiatives, helping businesses develop a more skilled and qualified workforce.
  • Data-Driven Decision Making: SAP SuccessFactors offers powerful analytics tools that allow HR to track key metrics and identify trends, enabling data-driven strategic decisions about talent management.
  • Adaptability: SAP SuccessFactors is a cloud-based solution, easily scalable to meet the needs of a growing business, and offers regular updates and new features to keep pace with the changing HR landscape.

Key Modules of SAP SuccessFactors

SuccessFactors includes various talent-oriented tools separated into modules. These tools address the classic four pillars of human resource management: hiring, learning and growth, performance evaluation, and pay management.

Additionally, the suite includes software for onboarding, time, and attendance, as well as modules for workforce planning and analytics.

Let’s delve into the main HR and talent management modules in SAP SuccessFactors.

1. Recruiting with SAP SuccessFactors

The SAP SuccessFactors Recruiting module consolidates all talent acquisition needs into a single, comprehensive solution. It’s a unified system that combines applicant tracking, job distribution, and CRM capabilities, enabling organizations to find, engage, and hire top talent.

The SAP SuccessFactors Recruiting module includes three core features:

  • Recruiting Management: A mobile SAP SuccessFactors platform for recruitment.
  • Recruiting Marketing: A platform for social recruitment marketing with SEO.
  • Recruiting Posting: A platform for posting jobs on various job boards.

Additionally, it includes a broad partner ecosystem to simplify recruiting needs, providing integrated workflows between SAP SuccessFactors and other SAP solutions.

2. SAP Joule

SAP Joule is a virtual coworker and artificial intelligence co-pilot designed to enhance daily operations. This advanced assistant provides proactive, contextual insights from the SAP portfolio and third-party applications, enhancing decision-making and efficiency. As a Generative AI Assistant, Joule uses natural language processing to boost employee engagement and performance.

Performance and Engagement with SAP SuccessFactors

In particular, Joule AI, with its ability to understand the user’s role, can generate precise answers. Additionally, Joule supports the employee experience with social and mobile features through the Learning Management System.

Joule’s features allow it to optimally support users in their unique situations, enhancing their engagement by providing tailored responses based on their specific needs and roles.

3. OKR Evaluation with SAP SuccessFactors

SuccessFactors’s Performance & Goals module facilitates goal setting and performance reviews using the Objectives and Key Results (OKRs) methodology. With a performance evaluation process, SuccessFactors helps businesses measure the success of dynamic teams and offers in-app guidance to improve OKRs.

Performance and Engagement with SAP SuccessFactors

This feature allows for real-time performance tracking and provides valuable insights that help improve employee productivity. Through this process, employees gain clarity on their goals and how they contribute to the business with a wider perspective, leading to increased ownership and motivation.

4. SuccessFactors Opportunity Marketplace

The SAP SuccessFactors Opportunity Marketplace is a centralized solution designed to boost employees’ career development and growth. It’s a platform where employees can discover various opportunities such as:

  • Short-term Assignments
  • Projects
  • Internal Mobility
  • Volunteering Roles
  • Learning Courses
  • Mentoring and Coaching

Enhanced by advanced intelligence, the Opportunity Marketplace offers personalized opportunities that match each employee’s skills, interests, and work styles. It helps maintain in-house retention and adaptability while fostering diversity and equality.

5. SuccessFactors Employee Central Payroll

SuccessFactors Employee Central Payroll is a cloud-based module that simplifies and streamlines payroll processing. It provides localized payroll functionality, supporting in-house payrolls in more than 50 locales.

The system offers native integration with HR modules and includes features like time off and benefits tracking, as well as mobile self-service functionality.

Performance and Engagement with SAP SuccessFactors

The compensation management feature allows HR professionals to create strategic compensation programs that suit business needs, employees, and budgets. It provides real-time access to different types of compensation such as budgeting, bonuses, merit pay, and raises.

SuccessFactors Employee Central Payroll supports off-cycle payments, retroactive payments, and payroll for concurrent employment. It also offers innovative continuous payroll functionality that improves quality and reduces processing time.


In today’s fast-paced business world, where performance optimization and employee engagement are critical for success, SAP SuccessFactors stands out as a game-changing solution.

As detailed in this comprehensive review, SAP SuccessFactors brings many advantages from simplifying HR processes to empowering employees and driving business growth. Its ability to integrate with other ERP platforms and AI-enhanced solutions reinforces SAP SuccessFactors as a pivotal tool for digital transformation.

At Nagarro + MBIS, we specialize in assisting businesses in reaching their digital transformation goals. With our extensive experience in SAP products and implementations, we are dedicated to enabling you to unlock the full potential of SAP SuccessFactors.

Contact us today and unlock the full potential of SAP SuccessFactors to steer your business toward a successful future in the digital world.

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