Digital transformation has been a part of our lives for a while now. And yet, its speed and constant change is still a challenge to keep up with for many institutions. Future success requires a transformative approach within each one of them, especially in their IT departments. Hence it is crucial to embrace a visionary mindset, benefit from the experts and get the necessary services for the best use of business-related technologies and human resources.
However, although many of them have embraced the technological infrastructure to race in the current business environment (like ERP systems), the way they use these technologies and workforce still comes with a question mark. And this question can be phrased as: How can one keep up with the future while always being busy with day-to-day operations?
In this article, we are going to elaborate the challenges companies face in the use of SAP systems and find out what SAP Application Management Services offer to solve them.
Let’s start with identifying these challenges.
Today, many institutions spend most of their IT budgets on maintenance and support for ERP applications. But since these systems are constantly evolving, changing and upgrading, it is crucial to have the right talents in the team who can adapt and manage these technologies in business life. Unless they have the right human resources, the real value of these software solutions remains untapped. And as a result, it impacts the total cost of ownership (TCO), leads to vital risks, and fails in end-user satisfaction.
To avoid this, institutions face a rise in maintenance and support costs continuously. Since the demand for ERP talent is also not stable, adjusting the size and composition of the IT teams becomes quite challenging. Not to mention how talent management can seriously affect return on investment (ROI).
Now let’s have a look at the survey displaying the tasks that make up the most of IT teams’ day-to-day operations:
Hence, it is obvious how managing the IT infrastructures, such as SAP, drain the IT resources. So, what do companies think about solving this problem? Do they use technologies such as automation or artificial intelligence for the management of their SAP systems?
The answers demonstrate where most companies stand on this question. Although many of the respondents are interested in automation solutions, they have no plans to implement such solutions due to the above-mentioned challenges. But there is a much simpler solution that eliminates these hesitations: Application Management Services (AMS). These are services that outsource some or all of companies’ enterprise application support. So, let’s have a look at what AMS does as an external service provider and why it is important.
SAP Application Managed Services (SAP AMS) are managed services for SAP applications. At the core of a good AMS service lies offering time to value. It includes the processes, people, and methodologies to improve, optimize, and manage mission-critical SAP environments. And the services can range from full application outsourcing to hybrid landscape management.
The AMS providers enable the best use of your SAP solution and they cost a much lower total cost of ownership (TCO) than an internal application support model. But it is important to note that these end-to-end services must be given by qualified experts to deliver maximum value to your institution.
A good AMS provider enables your internal IT department and organization to benefit from the full potential of your SAP solutions. Your IT departments can make use of AMS to get expert SAP assistance in any related area, and these services should be easy to access and always available. We can list the business benefits of a good AMS provider as follows:
To sum up, you should consider that a good AMS provider must have a deep SAP expertise and understand your IT infrastructure, specific needs and processes thoroughly to move your business transformation forward. Also, the provider has to offer you a contract that provides deployment flexibility.
At this point, we present you MBIS’ expertise on SAP Application Management Services.
MBIS provides an extremely flexible service model that allows businesses to customize application management services (AMS) to their specific IT and business objectives. We offer a full scale of high-quality AMS services for SAP, including systems integration. Our technical capabilities are supported by our advisory consultancy that helps our customers choose the optimum managed service model and move to the target state successfully.
Our Applications Management Services are designed to manage, maintain, support, and enhance SAP systems and their technology infrastructure. We let our customers benefit from our knowledge of best practice processes, gaining cost reductions and optimized operations. We are relentlessly focused on driving down costs, improving quality, and accelerating value in every aspect of our AMS services. Additionally, MBIS Global’s application management experts can help organizations overcome all of the above-mentioned challenges to improve application performance and achieve better business results.
Scope of our expert services include:
We have elaborated the factors on how managing the IT infrastructures is draining IT resources with day-to-day operations and preventing business-specific innovations. And, concluded that with the right application management services (AMS) provider, you can leave SAP application management challenges to experts and focus on your core business.
So, does your technology infrastructure operate uninterruptedly to support your business goals and adapt to changing conditions? If not, you can provide end-to-end management of your SAP and non-SAP applications with the professional services of MBIS and ensure your processes run smoothly and efficiently. MBIS is always with you for the flawless operation of your IT operations.
You can contact us to get more information about MBIS SAP Application Management Services and ensure efficiency of your business processes.
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